Real Challenges. Real Solutions. Real Results.
Effective instructional design begins with understanding the problem, not creating the content.
These three success stories highlight how I approached real-world learning challenges, identified performance gaps, and developed targeted instructional solutions. Each project demonstrates the intersection of analysis, creative problem-solving, and purposeful design—turning complex training needs into meaningful learning experiences.
Industry Training
CData’s enablement teams struggled with outdated training, inconsistent documentation, and a lack of structured learning pathways. SME bandwidth was limited, and internal teams needed resources that were both technically precise and accessible to non-technical audiences.
Driving Digital Adoption Through
High-Impact Video
The City University of New York (CUNY) was rolling out new LMS features and online teaching tools during a period of rapid technological transition. Faculty members—many with limited experience in digital pedagogy—needed concise, accessible tutorials to build confidence and competence in using the updated systems. Existing resources were fragmented, text-heavy, and ineffective in supporting diverse instructional needs. As a result, faculty engagement lagged, support tickets increased, and adoption of new digital tools stalled.
Partner directly with Dr. Anne-Marie Fiore to solve systemic training roadblocks, integrate adaptive AI, or elevate institutional learning systems.